Terms and Conditions
1. About Us
1.1 These Terms and Conditions govern the sale of products through the website https://www.pharma-direct.com
1.2 The Website is operated by Communications International Group Ltd, a company registered in England and Wales under company number 01241120, whose registered office is at 239 Linen Hall, 162-168 Regent Street, London, W1B 5TB (“We”, “Us”, “Our”).
2. Acceptance of Terms
2.1 By accessing Our Website and placing an order, you agree to be bound by these Terms and Conditions.
2.2 If you do not agree with these Terms, you must not use Our Website or place any orders.
3. Products
3.1 We sell printed pharmacy-related educational materials, including but not limited to Training manuals; Study guides, Course materials, Professional development resources, Journals/Periodicals and Educational publications.
3.2 Product descriptions, images, and specifications are provided for information only. We make reasonable efforts to ensure accuracy but do not warrant that descriptions are free from errors.
4. Professional and Educational Use
4.1 Our materials are intended for educational and informational purposes only and to be used by pharmacy staff working in the UK.
4.2 Nothing contained within Our publications constitutes medical, pharmaceutical, legal, or professional advice.
4.3 Users must always consult current legislation, professional standards, regulatory guidance, and qualified professionals where appropriate.
4.4 We accept no liability for decisions made based solely upon information contained within Our publications.
5. Ordering
5.1 When you place an order, you are making an offer to purchase products subject to these Terms.
5.2 An order shall only be deemed accepted when We send a dispatch confirmation email.
5.3 We reserve the right to refuse any order at our discretion, including where:
5.3.1 Products are unavailable;
5.3.2 Pricing errors have occurred;
5.3.3 Fraud is suspected;
5.3.4 Payment cannot be authorised.
6. Pricing
6.1 All prices are displayed in Pounds Sterling (£) unless otherwise stated.
6.2 Prices include VAT where applicable unless otherwise stated.
6.3 We reserve the right to amend prices at any time before acceptance of your order.
6.4 Delivery charges are are included in the selling price unless otherwise stated.
7. Payment
7.1 Payment must be made in full before dispatch.
7.2 We accept payment through the methods displayed on the Website.
7.3 You warrant that any payment method used belongs to you or that you have authority to use it.
8. Delivery
8.1 Delivery times are estimates only and are not guaranteed.
8.2 Risk in the products passes to you upon delivery.
8.3 Ownership of products remains with Us until payment has been received in full.
9. Returns and Refunds
9.1 If goods are faulty, damaged, misdescribed, or not of satisfactory quality, you may be entitled to remedy.
9.2 You should notify Us promptly upon discovering any defect and We may request photographs or other evidence of the defect.
9.3 Unless a valid claim is established you have no rights to a refund.
10. Intellectual Property
10.1 All content contained in our publications and on Our Website, including text, graphics, layouts, logos, images, designs, and educational content, is protected by copyright and other intellectual property laws.
10.2 All intellectual property rights remain vested in Us or Our licensors.
10.3 You may not copy, reproduce, republish, distribute, resell, adapt; or create derivative works in whole or part without Our prior written consent except as permitted by law. Materials must not be reproduced, scanned, digitised, uploaded, distributed, or shared without written permission.
10.4 CIG publications are intended for pharmacy staff only and should not be made available for resale to the general public.
11. Educational Licence
11.1 Purchase of printed materials grants the purchaser a non-exclusive, non-transferable UK licence to use the materials for personal educational purposes only.
12. GPhC and Pharmacy Regulatory Disclaimer
12.1 Our publications, training materials, journals, periodicals, and educational resources are intended solely for educational and professional development purposes.
12.2 Unless expressly stated, Our materials are not approved, accredited, endorsed, or certified by the General Pharmaceutical Council (“GPhC”), the Pharmaceutical Society of Northern Ireland (“PSNI”), NHS England, NHS Wales, Health Education and Improvement Wales (“HEIW”), or any other regulatory or professional body.
12.3 References to legislation, guidance, professional standards, regulatory requirements, or clinical practice are provided for general information only and may become outdated following publication.
12.4 Users are responsible for ensuring that they refer to the most current versions of:
12.4.1 GPhC Standards;
12.4.2 Relevant legislation and regulations;
12.4.3 NHS guidance;
12.4.4 Professional practice standards;
12.4.5 Clinical governance requirements; and
12.4.6 Employer policies and procedures.
12.5 We make reasonable efforts to ensure that information is accurate at the date of publication but do not guarantee that content will remain current or complete.
12.6 Nothing within Our materials shall be construed as legal advice, clinical advice, regulatory advice, professional advice, or instructions for patient care.
12.7 The purchaser remains solely responsible for ensuring compliance with all applicable laws, regulations, professional standards, and workplace requirements.
13. Accuracy of Educational Content
13.1 Pharmacy practice, medicines legislation, prescribing guidance, reimbursement arrangements, and professional standards are subject to frequent change.
13.2 While We endeavour to review and update Our publications regularly, We do not warrant that all information contained within Our materials will be current at the time of use.
13.3 Users should independently verify any information that may affect Patient safety, Clinical decision-making, Regulatory compliance, Professional registration, Examination preparation or Employment requirements.
13.4 We shall not be liable for any loss, damage, disciplinary action, regulatory sanction, examination outcome, or professional consequence arising from reliance upon information contained within Our publications.
14. Continuing Professional Development (CPD)
14.1 Where materials are intended to support Continuing Professional Development (CPD), Continuing Education (CE), or Continuing Professional Education (CPE), completion or use of such materials does not guarantee:
14.1.1 CPD credit;
14.1.2 Regulatory approval;
14.1.3 Professional recognition;
14.1.4 Examination success
14.1.5 Compliance with any mandatory training requirement.
It is the responsibility of the user to determine whether a particular activity, publication, or training resource meets the requirements of their professional regulator, employer, educational institution, or accrediting body.
15. Examination and Assessment Disclaimer
15.1 Where Our publications contain mock examinations, revision questions, assessment materials, sample answers, or study guidance, such materials are provided solely as educational aids.
15.2 We do not guarantee that:
15.2.1 Examination questions will reflect actual assessments;
15.2.2 Users will pass any examination;
15.2.3 Competency standards will be achieved; or
15.2.4 Professional registration requirements will be satisfied.
Any examination results remain dependent upon the individual’s knowledge, preparation, performance, and the requirements of the relevant examining body.
16. Limitation of Liability
16.1 Nothing in these Terms excludes or limits liability for:
16.1.1 Death or personal injury caused by negligence;
16.1.2 Fraud or fraudulent misrepresentation;
16.1.3 Any liability which cannot lawfully be excluded.
16.2 Subject to the above, we shall not be liable for indirect losses, consequential losses, loss of profit, loss of business opportunity, Loss of goodwill or loss arising from reliance on educational content.
16.3 Our total liability arising from any order shall not exceed the amount paid by you for the relevant products.
17. Events Beyond Our Control
17.1 We shall not be liable for failure or delay in performing Our obligations due to events beyond Our reasonable control, including but not limited to industrial disputes, postal delays, natural disasters, Government actions, epidemics or pandemics and supply chain disruptions.
18. Privacy
18.1 We process personal data in accordance with Our Privacy Policy and applicable data protection legislation, including the UK GDPR and Data Protection Act 2018.
18.2 Please refer to Our Privacy Policy for details of how your personal data is collected, used, and protected.
19. Complaints
19.1 Complaints may be submitted to: Communications International Group Ltd at info@1530.com
19.2 We will endeavour to respond within a reasonable time.
20. Changes to These Terms
20.1 We may without notice amend these Terms from time to time.
21. Governing Law and Jurisdiction
21.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
21.2 Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws provide otherwise.
22. Severability
22.1 If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
23. Entire Agreement
23.1 These Terms constitute the entire agreement between you and Us regarding the sale of products through the Website and supersede all prior agreements, understandings, or representations.
These Terms and Conditions last updated July 2026